Privacy Policy

Who are we?

www.onesolutionglobal.org (‘our website’) is operated by the One Solution Foundation Inc(A 501-c-3 Non Profit in USA).

We are committed to respecting and protecting the privacy and security of your personal information (‘personal data’), and in this document you can easily read the purpose of collecting data, how we collect it, and how we use it. You will also be able to gain information on how to remove your personal data. This policy applies our website, purchases of products, signups for newsletters and other subscriptions.

Purpose of the policy

This privacy policy describes how we collect and use your personal data during your use of our website in accordance with the General Data Protection Regulation (GDPR).

We may update this policy at any time. Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy. We may also notify you in other ways from time to time about the processing of your personal information.

It is important that you read this policy, together with any other privacy policy we may provide on specific occasions when we are collecting or processing information about you, so that you are aware of how and why we are using your personal data.

When do we collect personal data?

We will collect the vast majority of data about you when you consent to email communications via our webforms, buy a product or recording or when you contact us or report a problem to us, or complete a survey that we use for research purposes. If you have donated to One Solution Foundation we also keep that data both for our purposes and for yours. 

How do we use your data?

We process your data for one or more of the following reasons:

  • To provide you with the information you have requested, such as about programmes that you have signed up for, and for customer administration. This processing is necessary to meet our contractual obligations to you or to take steps requested by you prior to entering into a contract.
  • To provide you with marketing communications where we have your consent, such as on programmes in which you may be interested in, video, audio or written content from One Solution or to seek your views on our products and services. We do this only where you have specifically indicated that you consent to receive such communications, for example, by ticking a box or through some other action, or by volunteering non-mandatory information. 
  • For purposes arising from your use of this website, including personalising our service to you and ensuring that content from our site is presented in the most effective manner for you and your computer. This processing occurs because it is necessary to meet our legitimate interests in operating this website.
  • If you have shown interest or opted/subscribed in One Solutions videos, audio, articles, newsletter, products, courses, seminars, webinars, podcasts etc, and visited our website, this information can be stored by Google Analytics or Facebook, and use to show/retarget paid advertising to you on platforms that have this option.(like facebook, google, youtube or websites with advertising banners). We do this to show you the information content and products you have already shown interest in.
  • If you have donated, our purpose is to keep communication with you on how your donation was used and of the progress of the Non Profit. This is also to meet internal audit requirements.

You can withdraw your consent at any time by contacting us at [email protected] or by unsubscribing to to email-list.  In this event, we will stop any processing as soon as we can. However, this will not affect the lawfulness of any processing carried out before your withdrawal of consent and if you purchased a product you may no longer be able to use the site in the same way you did before.

Change of purpose

We will only process your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another related reason and that reason is compatible with the original purpose. If we need to use your data for an unrelated purpose, we will seek your consent to use it for that new purpose. Please note that there may be occasions where we may process your data without your knowledge or consent where this is required or permitted by law.

Sharing your data with third parties

All our third-party service providers are required to take appropriate security measures to protect your data in line with our policies. We do not allow them to use your data for their own purposes. We permit them to process your data only for specified purposes and in accordance with our instructions.

We may also share your personal data with third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our site terms of use or to protect the rights, property or safety of our site, our users, and others.

Where your data is shared with third parties, we will seek to share the minimum amount necessary.

Where we store or use your data

We may store data collected by the website manually or electronically. The data is stored on our secure servers and/or in our premises within the USA. As of May 25th 2018 we share all our newsletter and lists on 3rd party autoresponderservices, online platform for delivery of courses and trainings and CRM/Productivity tools. These services are safe and password protected: BUT:

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data transmitted to the website and any transmission is at your own risk.

Third-party websites

Our website contains links to and from various third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Retaining your personal data

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your rights

Under certain circumstances, by law you have the right to:

  • Request access to your personal information (commonly known as a ‘data subject access request’). This enables you to receive a copy of your data and to check that we are lawfully processing it.
  • Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your personal information. This enables you to ask us to delete or remove your data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your data where you have exercised your right to object to processing (see below).
  • Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
  • Request the transfer of your personal information to another party.

Depending on the circumstances and the nature of your request it may not be possible for us to do what you have asked, for example, where there is a statutory or contractual requirement for us to process your data and it would not be possible to fulfil our legal obligations if we were to stop.  However, where you have consented to the processing (for example where you have asked us to contact you for marketing purposes) you can withdraw your consent at any time by emailing us at [email protected] or use unsubscribe links provided in our newsletters. In this event, we will stop the processing as soon as we can. However, this will not affect the lawfulness of any processing carried out before your withdrawal of consent and you may no longer be able to use the site in the same way as you did before.

If you want to exercise any of the rights described above or are dissatisfied with the way we have used your information, you should contact the One Solution Team at [email protected] We will seek to deal with your request without undue delay, and in any event in accordance with the requirements of the GDPR. Please note that we may keep a record of your communications to help us resolve any issues which you raise.

Cookies

We use Google Analytics cookies to manage the performance and design of the site. These cookies do not contain any personally identifying information. By using our website, you agree that we can place these types of cookies on your device.

Read an overview of privacy at Google

You can customise how your data is stored by Google Analytics using their Opt-out browser add-on.

Changes to this policy

Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

Contact

If you wish to raise any queries or concerns about this privacy policy please contact us by email at [email protected]

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